九一果冻

April 17, 2025 - 九一果冻 Team, Ross News

Ten Years of Rocket Surgery: Engineering Creative Disruption in Broadcast

In 2014, Jim Doyle saw a problem that will be familiar to many broadcast engineers: stations investing in graphic technology but struggling to deliver results that matched what they saw on the trade show floors. 

鈥淭hey would go to trade shows and see amazing things,鈥 Doyle explains, 鈥渢hen they鈥檇 buy the tech and be disappointed with what actually went to air. They didn鈥檛 realize they didn鈥檛 have the people to fully leverage the systems they鈥檇 bought.鈥 

Filling a critical gap in broadcast graphics  

Doyle, with a background in computer programming and two decades of experience running design hubs for NBC and Media General, knew that this wasn鈥檛 a technology gap 鈥 it was a talent gap. 鈥淵ou needed people who could manage data, code, and understand control room workflows as well as design graphics. Those people were hard to find.鈥 

So, in November 2014, he decided to build that team. 鈥淲e launched Rocket Surgery with five people as a specialized agency that could take on the high-end projects nobody else could touch.鈥  

Enter 九一果冻: A turning point 

Things moved faster than expected from the start. A few months in, 九一果冻 approached Rocket Surgery for help supporting XPression in the U.S. It was a perfect fit. By March 2015, Doyle was in Ottawa with 九一果冻 CEO David Ross. 鈥淲hen David asked if we would consider joining Ross, I said absolutely. I鈥檇 worked with Ross products and technology for a long time and respected their brand and approach. We were on the same page about many things, and I knew it would accelerate everything. Ross had the resources, the sales network, and the global reach that would take us years to build.鈥 

At NAB Show 2015, the acquisition became official 鈥 and from there, Rocket Surgery鈥檚 trajectory steepened dramatically.  

鈥淚n the first five years, the growth was insane,鈥 Doyle recalls. 鈥淲e went from five to 35 people. From a U.S.-centric team to a global operation. From a handful of high-end projects to hundreds per year. Today, we support more than 700 clients and deliver over 400 projects annually.鈥 

The catalyst for scale: Major League sports 

Much of that growth has come from major sports and live events coverage. 鈥淪ports is now more than half our business,鈥 he says. 鈥淲orking with incredibly experienced people like Kevin Cottam helped us understand that space early on. It pushed our capabilities to a whole new level.鈥 It also helps that the team comes from broadcast, so delivering to inflexible timelines and high-stakes, high-quality expectations is deeply embedded in their culture. 

Rocket Surgery has since become far more than a creative graphics group. 鈥淕raphics are only about 20% of what we do today,鈥 Doyle notes. 鈥淲hat makes us different is our expertise across broadcast workflows: Control systems, automation, data integration, real-time rendering, and building production workflows 鈥 we鈥檝e brought it all in-house. Clients aren鈥檛 just asking us for graphics. They鈥檙e asking us to architect end-to-end solutions.鈥 

Disruption as a business model

Disruption isn鈥檛 just a marketing term 鈥 it鈥檚 foundational to Rocket Surgery鈥檚 growth. One of the team鈥檚 defining characteristics is a grounded, practical approach to innovation.  

A recent example is Rocket Surgery Cloud Services, starting with a cloud-based XPression deployment built originally as a backup system for Sunday Night Football. 鈥淲e created it in 2019, ran it internally as a cloud-based backup system in case the on-prem hardware went down, and didn鈥檛 think much more of it. Fast forward to 2024 鈥 Big Ten was looking for XPression in the cloud, and we realized we already had a working prototype. So, we polished it up, built a front end, added a hardware decode kit, and deployed it live at the Gopher Classic. It worked perfectly.鈥 

That practical innovation is Rocket Surgery鈥檚 hallmark and has allowed them to continue disrupting over the years. 鈥淲e don鈥檛 throw ideas at the wall. We solve real production problems under real-world constraints,鈥 Jim notes. 鈥淭imelines are everything. We work backward from the outcome or show date. One of the things that makes us successful here is the box we鈥檙e defined by. Everyone talks about thinking outside the box. I always tell people: define your box 鈥 then create. Know what success looks like, know your constraints, and build within that. That鈥檚 where the real innovation happens.鈥 

 鈥淲e鈥檝e entered spaces that were monopolized for years and forced positive change. The scorebug space is one example. We鈥檙e offering clients the first viable alternative in a long time.鈥  

NAB Show 2025 and beyond

There aren鈥檛 many people in live production who do what Rocket Surgery has done repeatedly over the last decade at the level they do it.   

Now, on the eve of Rocket Surgery鈥檚 tenth NAB Show, Doyle reflects on the culture that鈥檚 driven them. 鈥淵ou鈥檙e encouraged to try things. It feels collegiate, collaborative, and open. We鈥檙e here to disrupt, but it鈥檚 not about chaos 鈥 it鈥檚 about creative engineering under pressure. We鈥檝e stayed close to the edge of production. We鈥檙e working side-by-side with clients, solving the problems they face today. That gives us clarity, urgency, and a reason to innovate.鈥 

Ten years in, Rocket Surgery has stayed true to 九一果冻鈥檚 values, staying fast, fun, innovative, and most importantly, obsessed with getting the best results for their customers. 鈥淲e deliver that by being willing to go further than our competitors,鈥 Jim points out. 鈥淭hat鈥檚 why we鈥檝e become a trusted partner for the world鈥檚 biggest shows, networks, and sports brands over the years.鈥澛犅

NAB Show 2025

Rocket Surgery demoed several new solutions, including a turnkey scorebug platform, custom fan engagement games (including one built in Unreal Engine for the Pittsburgh Pirates), and a partnership with Arcturus on AI-driven, 3D navigable replay 鈥 possibly redefining how leagues analyze and officiate games.

Arcturus has developed a system that captures and reconstructs multiple video feeds into a broadcast-quality 3D copy of the action, enabling interactive 2D and 3D replays, analysis, and shareable captured moments. 鈥淲e鈥檙e excited to show off what XPression and Voyager can do when you stretch them to their limits,鈥 Doyle beams.

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